{"page":{"id":274,"title":"About Us","handle":"about-us","url":"https://printnook.shop/about-us/","body_html":"<p class=\"policy-updated\">Last updated: <time datetime=\"2026-11-11\">November 11, 2026</time></p>\n<section class=\"policy-summary\">\n<h2>Print Nook at a glance</h2>\n<ul>\n<li><strong>What we sell:</strong> personalised and ready-designed canvas prints and poster prints for the home.</li>\n<li><strong>How the shop is organised:</strong> by the spot the print will hang in. Six nooks: above the sofa, over the bed, the entryway, the stair landing, the mantel and the coffee corner.</li>\n<li><strong>Three formats:</strong> poster, wrapped canvas and framed canvas.</li>\n<li><strong>Personalising:</strong> you type the names, date or place, read it back on the product page, and we print exactly what you typed. No proof is sent first.</li>\n<li><strong>Delivery:</strong> free shipping to the United States, Canada, Australia and New Zealand. Processing takes 1–3 business days, then 7–14 business days in transit. Every order ships from the USA.</li>\n<li><strong>Returns:</strong> 60 days from delivery, for any reason, on every product including personalised prints. We pay the return postage. No restocking fee.</li>\n<li><strong>Contact:</strong> email only, at <a href=\"mailto:support@printnook.shop\">support@printnook.shop</a>. We reply within 24 hours on business days.</li>\n</ul>\n</section>\n<h2>A wall-art store that starts with the wall</h2>\n<p>Most print shops are sorted by subject: florals here, quotes there, family signs somewhere else. That works if you already know what you want. It does not help with the question most people are stuck on, which is quieter and more practical: what goes in <em>this</em> spot, and how big should it be?</p>\n<p>Print Nook is built around that question. A nook is a small part of a home with a job to do. The wall above the couch anchors the living room. The space over the bed is the last thing you see at night. The entryway says hello. The stair landing is the wall you pass ten times a day without stopping. The mantel changes with the season. The coffee corner is small, and all yours.</p>\n<p>So the shop has six doors, one for each of those spots. You pick the nook. We name the size that usually fits it, and show you the prints that were designed for it. A family name sign drawn wide for a sofa wall is a different design from a small print meant to lean beside a kettle, and we would rather show you the right one first than leave you to guess from a grid of thumbnails.</p>\n<p>The people who shop here are usually in one of two situations. Some are finishing a wall of their own. Others are buying for a couple or a household: an anniversary, a wedding, a housewarming. Both groups ask the same things. Will it look lost up there? Will the names be spelled right? Will it arrive before the date? This page explains how the store answers each of them.</p>\n<h2>The six nooks and what usually fits them</h2>\n<p>Each nook is a shop category. The table gives the starting size for each one. It is a starting point, not a rule: your sofa may be longer than most, your landing may be narrower. The <a href=\"/size-guide/\">Size Guide</a> shows how to check with a tape measure in about five minutes.</p>\n<table>\n<caption>The six nooks, the sizes that usually suit them, and where to browse</caption>\n<thead>\n<tr>\n<th scope=\"col\">Nook</th>\n<th scope=\"col\">Sizes that usually fit</th>\n<th scope=\"col\">What tends to hang there</th>\n</tr>\n</thead>\n<tbody>\n<tr>\n<td><a href=\"/product-category/above-the-sofa/\">Above the Sofa</a></td>\n<td>36 × 24 in landscape, or a three-panel set</td>\n<td>A wide piece that holds the room together: a family name sign, a place that matters, a calm landscape design.</td>\n</tr>\n<tr>\n<td><a href=\"/product-category/over-the-bed/\">Over the Bed</a></td>\n<td>36 × 24 in or 24 × 18 in landscape</td>\n<td>Names and a date, a quiet line of text, something you are happy to see first thing in the morning.</td>\n</tr>\n<tr>\n<td><a href=\"/product-category/the-entryway/\">The Entryway</a></td>\n<td>16 × 20 in or 18 × 24 in portrait</td>\n<td>A welcome, a family name with an &#8220;Est.&#8221; year, a print that sits well above a console table or a row of hooks.</td>\n</tr>\n<tr>\n<td><a href=\"/product-category/the-stair-landing/\">The Stair Landing</a></td>\n<td>24 × 36 in portrait, or three 11 × 14 in posters</td>\n<td>One tall piece for a tall wall, or a short row that climbs with the stairs.</td>\n</tr>\n<tr>\n<td><a href=\"/product-category/the-mantel/\">The Mantel</a></td>\n<td>20 × 16 in or 24 × 18 in landscape</td>\n<td>A print that can hang above the shelf or lean on it, and be swapped as the months change.</td>\n</tr>\n<tr>\n<td><a href=\"/product-category/the-coffee-corner/\">The Coffee Corner</a></td>\n<td>8 × 10 in to 12 × 16 in</td>\n<td>Small prints for a small wall: beside the machine, above a shelf of mugs, next to a reading chair.</td>\n</tr>\n</tbody>\n</table>\n<p>Alongside single prints, the range includes three sets (a three-panel canvas set, a set of three posters and a set of four seasonal mini prints), one wall tapestry and one hanger-frame poster. You can see everything together on the <a href=\"/shop/\">Shop</a> page if you would rather browse the whole range at once.</p>\n<h2>Why size is the first question we ask</h2>\n<p>A print that is the wrong size is the most common way a wall goes wrong. Too small, and it floats in the middle of the paint like a stamp on an envelope. People often ask us some version of this: &#8220;Will a 16 × 20 look lost above an 84-inch sofa?&#8221; The honest answer is yes, on its own it probably will.</p>\n<p>Two rules of thumb do most of the work, and decorators have used both for a long time.</p>\n<h3>About two-thirds of the furniture width</h3>\n<p>Art that hangs above a piece of furniture looks settled when it spans roughly two-thirds of that furniture&#8217;s width. Measure the sofa, the headboard, the console or the mantel shelf, and multiply by two and then divide by three. An 84-inch sofa points to around 56 inches of art. A 60-inch queen headboard points to around 40 inches. A 48-inch console table in the hall points to around 32 inches.</p>\n<p>That width can be one piece or several. Three panels hung in a row with small gaps between them read as one shape, and the gaps count towards the total. That is why the sofa nook offers a three-panel set next to the single 36 × 24 inch landscape print.</p>\n<h3>The centre about 57 inches from the floor</h3>\n<p>On an open wall, the middle of the piece should sit around 57 inches from the floor. That is close to average eye level, and it is the reason a print hung &#8220;where it looked right from the ladder&#8221; so often ends up too high. On a stair landing or in an entryway with no furniture below, this one number is usually all you need.</p>\n<p>Above furniture, the furniture leads. Keep the print close enough to the sofa back or the headboard that the two look like a pair, and let the centre height land where it lands.</p>\n<p>Both rules, with worked numbers for different sofas, beds and tables, are on the <a href=\"/size-guide/\">Size Guide</a>. It also explains a paper-template and painter&#8217;s-tape test that lets you see a size on your own wall before you order anything.</p>\n<h2>Poster, wrapped canvas or framed canvas</h2>\n<p>Most designs come in more than one format. They are three different objects, and the right one depends on the wall and on who it is for.</p>\n<table>\n<caption>The three formats compared in plain terms</caption>\n<thead>\n<tr>\n<th scope=\"col\">Format</th>\n<th scope=\"col\">What it is</th>\n<th scope=\"col\">Often chosen when</th>\n</tr>\n</thead>\n<tbody>\n<tr>\n<td>Poster</td>\n<td>A paper print, sent unframed.</td>\n<td>You already own a frame, you like to swap prints through the year, or you are filling a small spot such as the coffee corner.</td>\n</tr>\n<tr>\n<td>Wrapped canvas</td>\n<td>The print stretched over an inner frame, with nothing in front of the image. Also called a gallery wrap.</td>\n<td>You want a piece that goes on the wall as it is, with a soft, unframed edge.</td>\n</tr>\n<tr>\n<td>Framed canvas</td>\n<td>The stretched canvas set inside an outer frame.</td>\n<td>The print is a gift or the main piece in the room, and you want a finished border around it.</td>\n</tr>\n</tbody>\n</table>\n<p>We keep the description of each format short on purpose. The details that differ from one print to the next are listed on each product page, and that is the place to check them before you order. If something you need to know is not there, email us and we will find out for you.</p>\n<p>One note on sizes: the size you choose is the size of the print itself. Where a framed piece has outer dimensions that differ from the print size, they are listed on the product page where given.</p>\n<h2>How personalising works here</h2>\n<p>Some prints have text fields on the product page: names, a date, a place, a family name, an &#8220;Est.&#8221; year. This is the part of the order people worry about most, so the process is deliberately simple.</p>\n<ol>\n<li><strong>You type it.</strong> Enter the text in the fields on the product page, exactly as you want it printed, including capitals and punctuation.</li>\n<li><strong>You see it.</strong> A live preview shows your text on the design as you type.</li>\n<li><strong>You read it back.</strong> A &#8220;You typed:&#8221; line repeats your text in plain letters before you add the print to your cart. Read it slowly, one character at a time. Read the year twice.</li>\n<li><strong>We print exactly that.</strong> No proof or mockup is sent before production. What you typed is what goes on the print.</li>\n</ol>\n<p>Because there is no proof step, the read-back line matters. The mistakes we see are small and human: &#8220;Est. 2109&#8221; where &#8220;Est. 2019&#8221; was meant, a surname with two letters swapped, a wedding date in the wrong day-and-month order. They are easy to miss in a decorative typeface and easy to catch in plain text.</p>\n<p>If you spot a mistake after ordering, email us within 24 hours of placing the order and we can change it. After that window, a personalised print is still covered by the same 60-day, any-reason return as everything else in the store. The <a href=\"/cancel-change-order/\">Cancel or Change an Order</a> page has the steps.</p>\n<p>We do not take photo uploads. Every personalised print is a text design: your words, set into our artwork.</p>\n<h2>Original designs only</h2>\n<p>Every design in the shop is our own original artwork. You will not find logos, brand names, sports teams, film or cartoon characters, or anyone else&#8217;s artwork here, and we do not add them on request. If you type a text for a personalised print, it should be your own words: your names, your date, your place.</p>\n<p>We take the same care with other people&#8217;s rights as we ask for our own. If you believe something on this site uses your work without permission, the <a href=\"/intellectual-property-policy/\">Intellectual Property Policy</a> and the <a href=\"/dmca/\">DMCA</a> page explain how to tell us, and we will look at it.</p>\n<h2>The plain numbers</h2>\n<p>We would rather give you the numbers once, clearly, than make you search for them. These are the same on every page of this site.</p>\n<table>\n<caption>Print Nook policies in numbers</caption>\n<thead>\n<tr>\n<th scope=\"col\">Topic</th>\n<th scope=\"col\">What applies</th>\n<th scope=\"col\">Full details</th>\n</tr>\n</thead>\n<tbody>\n<tr>\n<td>Processing time</td>\n<td>1–3 business days before your order ships</td>\n<td><a href=\"/shipping-delivery/\">Shipping and Delivery</a></td>\n</tr>\n<tr>\n<td>Transit time</td>\n<td>7–14 business days to the United States, Canada, Australia and New Zealand</td>\n<td><a href=\"/shipping-delivery/\">Shipping and Delivery</a></td>\n</tr>\n<tr>\n<td>Shipping cost</td>\n<td>Free. No minimum order and no coupon needed.</td>\n<td><a href=\"/shipping-delivery/\">Shipping and Delivery</a></td>\n</tr>\n<tr>\n<td>Where orders ship from</td>\n<td>Every order ships from the USA</td>\n<td><a href=\"/shipping-delivery/\">Shipping and Delivery</a></td>\n</tr>\n<tr>\n<td>Cancel or change an order</td>\n<td>Within 24 hours of placing it</td>\n<td><a href=\"/cancel-change-order/\">Cancel or Change an Order</a></td>\n</tr>\n<tr>\n<td>Returns</td>\n<td>60 days from delivery, any reason, every product including personalised prints</td>\n<td><a href=\"/returns-exchanges-policy/\">Returns and Exchanges</a></td>\n</tr>\n<tr>\n<td>Return postage</td>\n<td>We pay it. You receive a free return label.</td>\n<td><a href=\"/returns-exchanges-policy/\">Returns and Exchanges</a></td>\n</tr>\n<tr>\n<td>Refund</td>\n<td>Within 7 days of us receiving the return, to the original payment method. No restocking fee.</td>\n<td><a href=\"/refund-policy/\">Refund Policy</a></td>\n</tr>\n<tr>\n<td>Store credit</td>\n<td>Never expires</td>\n<td><a href=\"/refund-policy/\">Refund Policy</a></td>\n</tr>\n<tr>\n<td>Prices</td>\n<td>Shown in US dollars (USD)</td>\n<td><a href=\"/payment-methods/\">Payment Methods</a></td>\n</tr>\n</tbody>\n</table>\n<p>A quick way to use the delivery numbers: add processing and transit together. The shortest case is 1 + 7 = 8 business days. The longest is 3 + 14 = 17 business days, which is about three and a half weeks on a calendar. If the print is for an anniversary or a housewarming, count back 17 business days from the date and order before then.</p>\n<p>The return rule is deliberately wide. If the print arrives and the wall colour has changed, the size feels wrong once it is up, or the recipient already owns something similar, you can send it back within 60 days of delivery with a free label. That includes prints with names and dates on them.</p>\n<h2>Who we are and how to reach us</h2>\n<p>Print Nook is an online store. This is our business identity:</p>\n<p><strong>Print Nook</strong>, 3007 Tabitha Drive, Franklin, TN 37064, US</p>\n<p>We answer by email only: <a href=\"mailto:support@printnook.shop\">support@printnook.shop</a>. We reply within 24 hours on business days. Email keeps your order number, your personalisation text and any photos together in one thread, so nothing has to be repeated.</p>\n<p>When you write, include your order number if you have one, and say which nook the print is for if your question is about size. A sentence such as &#8220;84-inch sofa, 9-foot ceiling, thinking about the 36 × 24&#8221; lets us give you a useful answer the first time.</p>\n<p>The <a href=\"/contact-us/\">Contact Us</a> page lists what to include for each kind of question. The <a href=\"/faqs/\">FAQs</a> answer the things people ask most, and the <a href=\"/help-center/\">Help Center</a> points you to the right page for everything else.</p>\n<h2>Where to start</h2>\n<p>If you are here for your own wall, start with a tape measure. Measure the furniture below the spot, take two-thirds, and open the nook that matches: <a href=\"/product-category/above-the-sofa/\">Above the Sofa</a>, <a href=\"/product-category/over-the-bed/\">Over the Bed</a>, <a href=\"/product-category/the-entryway/\">The Entryway</a>, <a href=\"/product-category/the-stair-landing/\">The Stair Landing</a>, <a href=\"/product-category/the-mantel/\">The Mantel</a> or <a href=\"/product-category/the-coffee-corner/\">The Coffee Corner</a>.</p>\n<p>If you are buying a gift and cannot measure the wall, think about the room you have seen. A print for above the couch is a bigger decision than a small one for a shelf, and the 60-day return covers the recipient&#8217;s change of mind as well as yours. When in doubt between two sizes, the general advice is to size up: a print slightly too large still looks intended, while one slightly too small looks like a mistake.</p>\n<p>And if you are stuck, write to us. Tell us the spot, the furniture width and the occasion, and we will suggest a size and a format.</p>\n","visible_characters":12401,"meta_description":"Print Nook sorts personalised canvas and poster prints by the spot in your home they hang in, names the size that fits and prints exactly the text you type.","parent":null,"published_at":"2026-11-11T00:52:01+00:00","updated_at":"2026-11-11T00:52:01+00:00"}}