FAQs

Measure the furniture below the spot and take two-thirds of its width. That figure is roughly how wide the art should be, as one piece or as a group with gaps. If there is no furniture below, measure the free width of the wall and use the same proportion. Then open the nook that matches your spot in the shop: each one names the sizes that usually fit. The Size Guide has worked examples for sofas, beds, consoles and mantels.

On its own, yes. Two-thirds of 84 inches is about 56 inches, and a 16 × 20 print is only 16 inches wide. For a sofa that long, look at the three-panel set or the 36 × 24 inch landscape in Above the Sofa, or hang a row: three 16 × 20 prints with 3-inch gaps span 54 inches. A single 16 × 20 is better suited to The Entryway.

A queen headboard is about 60 inches wide, so the two-thirds target is about 40 inches. The 36 × 24 inch landscape print is 36 inches wide and sits just under that mark. If lamps or wall lights already fill the sides, the 24 × 18 inch landscape is the quieter option. Both are in Over the Bed.

On an open wall, put the centre of the print about 57 inches from the floor, which is close to average eye level. Above a sofa, a headboard or a console, let the furniture decide: as general guidance, leave roughly 6 to 8 inches between the top of the furniture and the bottom of the print so the two read as a pair. On a stair landing, measure the 57 inches from the landing floor.

They are the print size, in inches, written width × height. A 24 × 36 is 24 inches wide and 36 inches tall. For a framed canvas the outer frame adds to the overall footprint. Outer dimensions of framed pieces, and how far a canvas stands out from the wall, are listed on the product page where given. If you need a figure that is not listed, email us before you order.

As general advice, go bigger. A print that is slightly large for its spot still looks deliberate, while one that is slightly small looks misplaced. The exception is a tight space, where the larger size would come within a few inches of a door frame, a window or a switch. To be sure, cut a paper template of each size and tape both to the wall with painter’s tape. The method is in the Size Guide.

A poster is a paper print sent unframed. A wrapped canvas, also called a gallery wrap, is the print stretched over an inner frame with nothing in front of the image. A framed canvas is that stretched canvas set inside an outer frame. The formats offered for a design are shown as options on its product page.

It depends on what you know about the recipient. A framed canvas arrives looking finished, which suits a wedding or anniversary present. A wrapped canvas has a softer, unframed edge. A poster suits someone who likes to choose their own frame or who changes what is on the wall through the year. Whatever you choose, the recipient’s change of mind is covered by the 60-day return.

Material, finish and hanging details can differ from one print to the next, so they are listed on each product page. Please check there before ordering. If the detail you need is not listed, email support@printnook.shop with the product name and your question, and we will find out for you.

A small print can lean on a shelf, a mantel or a console with no fixing at all. For light pieces, adhesive hanging strips are a common choice: check the weight limit on the strip packaging and follow the strip maker’s instructions for your wall. Before committing to a spot, tape up a paper template with painter’s tape and check it with a level. These are general tips, not instructions for a particular print.

Prints that can be personalised have text fields on the product page, for example names, a date, a place, a family name or an “Est.” year. Type your text exactly as you want it printed, including capital letters, punctuation and the order of day and month in a date: we do not correct or restyle it. A live preview shows it on the design, and a “You typed:” line repeats it in plain letters. Check that line, then add the print to your cart.

No. We do not send a proof or mockup before production. We print exactly what you typed. The live preview and the “You typed:” read-back line on the product page are your proof, so please read them carefully before you add to cart, and read your order confirmation email once more when it arrives.

Email support@printnook.shop straight away with your order number and the full corrected text. An order can be changed within 24 hours of placing it. After that window, a change may no longer be possible, but the print is still covered by the 60-day, any-reason return like every other product. The steps are on the Cancel or Change an Order page.

No. Print Nook does not take photo uploads. Personalised prints are text designs: your words set into our original artwork.

No. Every design is our own original artwork, and we do not print logos, brand names, sports teams, or film and cartoon characters, in the artwork or in the personalised text. Please keep the text to your own names, dates and places. The Intellectual Property Policy explains why.

Processing takes 1–3 business days. Transit then takes 7–14 business days to the United States, and 7–14 business days to Canada, Australia and New Zealand. Added together, that is 8 business days at the shortest and 17 business days at the longest. Weekends and public holidays are not business days. Full details are on the Shipping and Delivery page.

It may, but we cannot promise it. Three weeks is 15 business days. The delivery range runs from 8 to 17 business days, so most of the range falls inside three weeks and the longest case does not. To be covered by the longest case, order at least 17 business days before the date, which is about three and a half weeks. If the date is closer than that, email us before ordering and we will tell you honestly how it looks.

Shipping is free. There is no minimum order and no coupon to enter. We ship to the United States, Canada, Australia and New Zealand only. Every order ships from the USA.

If your shipping confirmation email includes a tracking link, use that link to follow the parcel. The Order Tracking page explains how. If you have no link, or the status has not changed and the 17 business days have passed, email us with your order number and we will help.

Yes. Enter the recipient’s name and address as the shipping address at checkout, and your own details for billing. The address must be in the United States, Canada, Australia or New Zealand. Order confirmation emails go to the email address you enter at checkout. If you have a question about what is included in the parcel, email us before ordering.

Orders ship from the USA. For deliveries to Canada, Australia and New Zealand, duties and import taxes depend on the destination country and its rules. We cannot tell you in advance what, if anything, will be charged. If you have a question about a specific order, email us and we will help where we can.

You can return any product within 60 days of delivery, for any reason. That covers every product in the store, including personalised prints. Change-of-mind returns are free: we send you a return label and pay the postage. There is no restocking fee. The full policy is on the Returns and Exchanges page.

Email support@printnook.shop with your order number and the item you want to return. We reply within 24 hours on business days with a free return label. Pack the print, in its original box if you still have it, attach the label and send it. Please do not post a return before you have the label.

We refund you within 7 days of receiving the return, to the original payment method. There is no restocking fee and nothing is deducted for return postage. How quickly the money then shows on your statement depends on your payment provider. See the Refund Policy.

Email us with your order number, a close photo of the damage, a photo of the whole print and a photo of the outer box. Keep the packaging. We will reply within 24 hours on business days and sort it out with you. Photos you send us are deleted 30 days after delivery.

If you prefer store credit, tell us when you start the return. Store credit never expires. If you would like the same design in a different size or format, tell us which one in your email and we will explain the simplest way to arrange it.

Yes, within 24 hours of placing it. Email us with your order number and “Cancel order” or “Change order” in the subject line. For a change, write out the full corrected text, size or address. If an order is cancelled in that window, the refund is made within 7 days to the original payment method. After 24 hours, email us anyway and we will tell you where the order stands. See Cancel or Change an Order.

The payment methods available for your order are the ones shown at checkout. Prices are in US dollars (USD). We never ask for card details by email, and you should never send them. The Payment Methods page has more.

Sales tax is not collected at checkout. The total you see at checkout is the price of the prints, with free shipping. For orders going outside the United States, any duties or import taxes depend on the destination country.

By email, at support@printnook.shop. It is our only support channel, and we reply within 24 hours on business days. Our business identity is Print Nook, 3007 Tabitha Drive, Franklin, TN 37064, US. The Contact Us page lists what to include in your message for each kind of question.